Terms & Conditions
Effective Date: June 30, 2025
Welcome to Sunrise Transportation. By accessing our website or using our services, you agree to the following terms and conditions.
About Us
Sunrise Transportation is an auto transport brokerage firm registered in Ashburn, Virginia. We connect customers with licensed, insured carriers for vehicle transportation across the United States.
Service Agreement
When you book with us, you agree:
- To provide accurate vehicle and contact details
- That quotes are estimates based on market conditions and may change before booking confirmation
- That a security deposit may be required before dispatch
- To be available or have a representative present for pickup and delivery
Messaging Terms & Conditions
By providing your phone number to Sunrise Transportation, you agree to receive informational and marketing text messages from us regarding quotes, updates, and vehicle shipping services.
- Message frequency may vary.
- Message & data rates may apply.
- For help, reply HELP or contact us at help.sunrisetransportation@gmail.com or +1 (571) 688-1173.
- You can opt out at any time by replying STOP.
- No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.
Payments
Payments are processed securely through Paypal, Cash app, Zelle,Venmo or bank transfer third-party providers. Outstanding balances due to the carrier upon delivery must be paid via agreed methods (cash, certified check, or as arranged). Failure to pay may result in vehicle holding or additional fees.
Cancellation & Refund Policy
You may cancel your order at any time prior to dispatch. If cancelled after a carrier has been assigned, an administrative or cancellation fee may apply, and any deposit paid may be non-refundable. Contact us immediately for cancellation requests.
Carrier Liability
Sunrise Transportation is a broker, not a motor carrier. We arrange transport with licensed carriers who are responsible for your vehicle while in their possession. Damage claims must be noted on the Bill of Lading at delivery and filed directly with the carrier’s insurance company. We assist customers in resolving carrier-related disputes to the best of our ability.
Personal Items in Vehicle
Carriers generally allow up to 100 lbs of personal items inside the vehicle (trunk or back seat) at their discretion. Overloading may result in additional fees or refusal to transport. We are not liable for loss or damage to personal items left inside the vehicle
SMS and Email Communication
By providing your phone number and email, you consent to receive communication regarding quotes, dispatch updates, and promotional offers. Msg & data rates may apply. You can opt out of marketing texts anytime by replying STOP or request help by replying HELP.
Intellectual Property
All website content, designs, logos, images, and text are the property of Sunrise Transportation and may not be reproduced, distributed, or used without written permission.
Disclaimer of Warranties
Our services are provided on an "as is" basis. We do not guarantee uninterrupted access or error-free services. Quotes, carrier assignments, and delivery timelines depend on market conditions and carrier availability
Limitation of Liability
To the fullest extent permitted by law, Sunrise Transportation shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.
Governing Law
These terms shall be governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved in the state or federal courts located in Virginia.
Changes to These Terms
We may update these terms and conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance.