Frequently Asked Questions
We are a licensed broker. We coordinate your shipment through pre-screened, fully
insured, FMCSA-registered carriers nationwide.
Yes. Every shipment is covered under the carrier’s cargo insurance policy. You’ll get a copy of the BOL and insurance info before transport begins.
We provide estimated pickup and delivery windows based on real-world conditions. We never promise what we can't deliver — and if there's a delay, we inform you immediately.
Most carriers allow up to 100 lbs of personal items in the trunk or rear seats. These items are 114x114
Open trailers are affordable and ideal for standard vehicles. Enclosed trailers offer maximum protection from weather, dirt, and road debris — ideal for luxury or classic cars.
Yes, but we need to know upfront. We assign carriers with winch-equipped trailers that can load inoperable vehicles safely.
Depends on distance. Local trips = 1–3 days. Coast-to-coast = 5–8 days. We provide estimates with your quote.
We recommend 3–5 business days for best availability. Emergency or next-day service may be available depending on the route.
Yes. You may cancel anytime before a carrier is dispatched for a full refund. Once dispatched, a cancellation fee may apply.
Yes! We offer discounts for military personnel, students, senior citizens, and repeat customers. Just ask during the booking process.
We accept Paypal, Cash App, Zelle, Venmo or Bank Transfer and certified checks for balance due on delivery.
Remove personal items, check tire pressure and battery, disable alarms, and leave 1/4 tank
of gas
You or an authorized representative must be present to sign paperwork and hand off the
vehicle.
Note it on the BOL at delivery and contact us immediately. We help you file a claim with the carrier’s insurance
Yes! We offer multi-vehicle discounts and can coordinate fleet or bulk shipping for personal or business needs.